usability in B2B Design

Original Post  - Dec 13, 2007

It’s now been 2.5 months since the redesign of our flagship publication website. In B2B Website Usability - Does It Work? I reported:

The average weekly visits have increased 34%, average weekly page views have increased 23% and average weekly visitors have increased 36%.

Original Post  - Sep 26, 2007

As mentioned in a previous post, usability is important in designing a customer-centric site. Usability, as defined by Wikipedia:

Usability is a term used to denote the ease with which people can employ a particular