community in All of B2B Knowledge Base & Discussion Board

Original Post  - April 10, 2008

Similar to Del.icio.us, Ma.gnolia allows you to save and share bookmarks with friends and colleagues. However, Ma.gnolia takes the social aspect to a new level and has a very easy-to-use intuitive design.

Ma.gnolia is truly a social place to trade bookmarks. You can find, join and start groups with similar interests, which share people, tags, and links. Tagging is an integral part to any social bookmarking site and ma.gnolia integrates tags throughout their website, presented in tag clouds so you can easily see what the group feels is important. Almost every page has a featured linker to provide you with both a new person to link up to and new content to look at. Ma.gnolia makes it very easy to find new people and to see what the community finds interesting.

Original Post  - Mar 31, 2008

One of the enduring myths involving CDNs is that paid service providers are for suckers. Free options in online media distribution markets are making compelling, though in most respects short sighted arguments for using their services. Many free providers advanced their list of features to attract more of the business market away from paid service. YouTube, for example, is releasing in June an additional

Original Post  - March 25, 2008

Do you need a quick and dirty social network right now? CrowdVine offers a free social network with basic features that takes just a couple of minutes to create. CrowdVine’s networks are centered on allowing network members to connect and communicate. Everything on the network exists to facilitate this communication - profiles, comments, blog posts, and profile questions, all of which are featured on the homepage.

Original Post  - Oct 11, 2007

We’ve been talking about customer-centric websites, but what are your customers doing at home? Obviously these results apply to the consumer market instead of B2B, but B2B is usually not far behind:

Silicon Alley Insider: Almost All Consumers Now Use Web for Buying Decisions -

• 53% s...

Original Post  - Sep 24, 2007

In Good vs. Bad B2B Websites, I introduced the idea of customer-centric sites: designing your site with your customer in mind instead of your company or organization. Why is customer-centric design important?

Your Customers will go somewhere else.

Original Post  - Sep 17, 2007

I just got back from a B2B trade show in Las Vegas, representing the publishing company where I work, to sell our online products to our B2B customers. As part of my research of each customer, I visited their website to see what their Internet presence looked like. I looked at about a dozen websites, which ran the gambit from pretty good to not very good at all (ok I’m being a little nice - some were pretty bad).

Original Post  - Oct 11, 2007

We’ve been talking about customer-centric websites, but what are your customers doing at home? Obviously these results apply to the consumer market instead of B2B, but B2B is usually not far behind:

Silicon Alley Insider: Almost All Consumers Now Use Web for Buying Decisions -

• 53% s...

Original Post  - Dec 06, 2007

Original Post  - Mar 6, 2008

Bulletin boards, forums and wikis are a great place for your customers to get support and to form a community, but they are often difficult to use for finding information. Searches or tags that do not have any intelligence about what is truly important make it difficult to filter for relevant information. Your customers are often the most knowledgeable in certain aspects of your products and/or industry. It takes time and effort to create documentation to help and support your customers. Is there a way to tap into the expertise and effort of your customers to allow them to help themselves more effectively than you can?

Original Post  - Jan 24, 2008

Yesterday I took a look at Prospero, which is really more of a community vendor with social networking thrown in as an add-on. They run the community engines for some fairly large sites: Marthastewart.com,

Original Post  - Jan 22, 2008

I had a demo today with a social network vendor: Leverage Software. They offer SAAS (software as a service) hosting to provide community and social networking software for some fairly large websites: InfoWorld,